Guide for Delegates

You will receive an email from Airmeet (our event platform) either this Friday, Oct. 20, or Monday, Oct. 23.

Can’t Find the Link?

If you don’t get the link by Tuesday, Oct. 24, these are the possible reasons you can’t find it:

• You checked a different email account. Please check using the email address/account you or your company registered for the event.
• Your email address was misspelled. The email address registered to us could have a typo or spelling error.
• It went to your spam folder. Unlikely, but you can check. Better yet, just search “Airmeet” in your email account.
• It’s in your Promotions or Social tab. It’s possible it’s there, so please check.

Still no email from Airmeet? Email register@softcon.ph

Notes:

• If you only see the landing page, it means the event is not yet live. We will go live on Oct. 25 Wednesday morning. But you can already check out the sessions, speakers, and sponsors.
• On the event day, go back to the same email from Airmeet and click the same link. You’ll go straight to the virtual lobby, where the action begins.
• For those with hybrid tickets, check in using the QR code in your email when you go to SMX Aura in BGC on October 27 Friday. You can use the same QR code or the unique link below the QR code to log in to the virtual platform.

Hybrid vs. Virtual/Online Tickets

Depending on your ticket type (Hybrid or Virtual), you will get a different email (video is for a sample event):

Reminders for Hybrid Ticket Holders

Some things to remember:

• Venue: SMX Convention Center, SM Aura, BGC, Taguig City. View Google Map.
• Date and Time: Oct. 27 (Friday), 9:00am – 6:00pm
• Check in: Get in early to avoid the crowd. Registration opens at 8:00am. Just show your QR code from Airmeet for scanning (and ID as backup).
• Attire: business casual
• Meals: lunch and snacks are included in your ticket
• Complimentary parking: NOT included in your ticket. Plenty of parking slots are available in SM Aura basement parking. Parking opens at 6am. 
• Mall entrance: opens at 6am; just say you’re attending SOFTCON at SMX
• Digital certificate of attendance: for hybrid and virtual ticket holders available only upon request after the event. Email register@softcon.ph.
• Recordings: available to hybrid and virtual ticket holders on the virtual platform after the event.
• Official receipt: Please email your request to gdocdocil@tangent.com.ph.
• No show/refund: unfortunately, no refund for attendees who do not show up

How to Navigate the Virtual Platform

For detailed, step-by-step instructions, read this guide.

Mobile App

Whether you’re a hybrid or virtual ticket holder, you can use the mobile app to watch sessions, participate in Q&As and polls, check the virtual booths, join networking tables, and chat with fellow attendees, including those online. You can download the app on the App Store or Google Play. But we recommend you just watch the sessions on your laptop’s browser for a bigger screen.

Questions? Tech Issues?

Problem with the event platform? Please read the FAQs here.